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The Shrinking Difference Between Leadership And Management
The difference between management and leadership used to be very easy to delineate. Alan Murray, the author of The Wall Street Journal Essential Guide to Management: Lasting Lessons from the Best...
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System Status Management 101
Many EMS systems are designed around a model called System Status Management (SSM). It was introduced in the 1980s by Jack Stout as part of the Public Utility Model for EMS systems[1]. SSM has become...
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Understanding Unit Hour Utilization
Unit Hour Utilization (UHU) is one of the most widely used and misunderstood measurement metric used in the vast majority of EMS Agencies today. The metric has gained notoriety thanks to Jack Stout’s...
View Article5 Ideas For Celebrating Victories
No matter how small we may think it is, we need to celebrate our victories. Here are 5 ideas for recognizing and commencing that celebration with your providers: A Written Letter of Commendation from...
View ArticleExtending the Career Ladder
I remember the first time that I watched Mother, Juggs, and Speed and saw Larry Hagman walk into F&B Ambulance for the first time, and put his resume on the table. After barely even looking at his...
View ArticleSpare Some Change?
This post can also be found at MedicSBK.com With EMS Today right around the corner, I got thinking the other day about the past conferences that I have been to. This year’s gathering in Washington, DC...
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